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FAQ

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Problems

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Error log report

vpxPrint integrates an error tracking system. In a problem interrupts the process, you should see a screen like:

 

Log report.

 

It's important to send us this log file, we need it to determine the reason of the problem. Click on the 'Send Error Report' button.

Your data is treated confidentially and we will not use the email address for any other purpose than communicate with you about this problem.

 

Usually, the error message (sometimes in french, sorry) can explain the reason of the crash.

 

You will find in the rest of this chapter, a digest of common problems with solutions.

 

In the FAQ section, a digest a some questions.